Delivery & Returns
As my jewellery is hand made in Antwerp and all diamonds are individually assorted,the delivery time will be approximately 2-3 weeks.
Not fully satisfied?
We accept returns within 10 working days. The client has to pay for the return shipment and the insurance costs.
How can I return my order?
Step 1
Email: info@goldstoffdesigns.com with your reason for the return and purchase/order number of your item. You will receive a confirmation email. We will reply within 24 hours.
Step 2
The jewellery must be returned undamaged/unchanged and in its original packaging with a recognised shipping agency at your own expense.
- FedEx
- DHL
- UPS
Step 3
Send your return to:
Simon Stevinlaan 15
2650 Edegem
Belgium.
Step 4
You will receive a confirmation email upon receipt of the returned item.
Step 5
Depending on your country, you will be refunded within 10 working days.